Legal Policies

Please review our Terms & Conditions and Privacy Policy carefully

Terms & Conditions
Privacy Policy

Terms & Conditions

Last Updated: 12th June 2025

Welcome to TaskFlow Freelancing. By accessing or using our platform, you agree to the following Terms & Conditions. Please read them carefully before creating an account or making any payments.

1. Eligibility

  • Users must be at least 18 years of age.
  • Users must provide accurate and verifiable information during registration.
  • Users must pass robot verification checks before accessing full platform services.

2. Non-Refundable Training Fee

Access to work opportunities, learning materials, and premium platform features requires payment of a non-refundable training fee in USD.

This fee will not be refunded under any circumstances, including but not limited to:
  • Failure to complete training,
  • Account suspension or termination due to rule violations,
  • User inability or unwillingness to continue using the platform.

3. User Responsibilities

Users agree that they will not:

  • Provide false information or impersonate another person,
  • Engage in fraud, scams, or malicious activities,
  • Attempt to bypass security or robot verification systems,
  • Harass or exploit other users,
  • Use the platform for illegal or unauthorized purposes.

4. Account Suspension & Termination

TaskFlow Freelancing reserves the right to suspend or permanently ban any user account if:

  • Terms of Use are violated,
  • Fraud or malicious behavior is suspected,
  • Payment disputes or chargebacks occur,
  • Any system abuse is detected.
No refunds will be issued for banned or suspended accounts.

5. Payments and Earnings

  • All payments made to the platform are final and non-refundable.
  • TaskFlow Freelancing does not guarantee job availability or income levels.
  • Users act as independent freelancers, not employees of TaskFlow Freelancing.

6. Intellectual Property

All instructional content, brand assets, and platform functionality belong exclusively to TaskFlow Freelancing and may not be copied or distributed without permission.

7. Limitation of Liability

TaskFlow Freelancing is not responsible for:

  • Income loss, missed opportunities, or data loss,
  • Platform downtime, third-party service failures, or user-caused issues,
  • Damages arising from the use or inability to use the platform.

Users agree to access the service at their own risk.

8. Modifications to Terms

TaskFlow Freelancing may update these Terms at any time. Continued use after updates means you accept the changes.

Privacy Policy

Last Updated: 12th June 2025

This Privacy Policy describes how TaskFlow Freelancing collects and protects personal information provided by users.

1. Information We Collect

We may collect:

  • Personal details (name, email address, phone number),
  • Verification documents and security checks (including robot-verification),
  • Payment confirmations (processed securely by third-party payment providers),
  • Device and login information such as IP address and browser details,
  • Communication history with our support team.

2. How We Use Your Information

Your information is used to:

  • Create and verify user accounts,
  • Process payments and training access,
  • Improve platform security and prevent fraud,
  • Provide support and communicate important updates.

3. Data Security

We use standard security measures to protect your personal data. However, no method of transmission or storage can be guaranteed 100% secure.

4. Cookies & Tracking

Cookies and tracking tools are used to:

  • Maintain login sessions,
  • Support robot verification,
  • Improve the user experience.

Disabling cookies may limit some platform functionality.

5. Your Data Rights

Users may request:

  • Access to their personal information,
  • Correction of inaccurate details,
  • Account deletion (non-refundable fees still apply).

Contact Information

For support or privacy questions:

  • support@taskflowkenya.online
  • TaskFlow Freelancing Platform